Dark Matter Network

Download the Tor Browser, connect to darkmmulnqwpmxaszs7l2wauxqepsl463bbqlwsxetter62m2br47mid.onion Go to the market page, and find what you want to buy. Read the description, vendor's terms and conditions and refund policy (if they exist) CAREFULLY. If everything suits your needs, select the shipping option (for physical products), payment type and then click "Place order." On the next page you need to the enable confirmation check box. If you are ordering a physical item, you need to encrypt your shipping address with the vendor's PGP key. If you forget to encrypt it yourself, the market will do it automatically, however, it is considered best practice to manually encrypt it yourself and not rely on the market's encryption. You'll be redirected to new order page where you can see the XMR deposit address. When the transaction gets 2 confirmations, the order will change to "paid." After that point, you are done with your side of things and now its up to the vendor to handle your order. Please patiently wait for the vendor to confirm your order and then mark it shipped. Don't forget about your order, though. Once you receive your item, make sure to log back into the market and finalize your order and review the product and rate the vendor. Its not considerate to let orders auto finalize and its your responsibility as a buyer to finalize your orders in a timely manner. You will gain EXP points with every timely finalized order and every review.

We recommend 2 main points to stay safe: 1. Never make any payments outside of the market. It's big risk to lose your money without getting your product and we cannot help you. 2. Always encrypt your personal data with vendor's PGP key. If vendor offers you a big discount if you pay directly off of the market, then you should be skeptical. There is no reason for a vendor to do that unless they are just trying to steal your money, no matter what excuse they tell you. If a vendor you never ordered from offers you to communicate in wickr, jabber or other messenger, you should also be cautious. If you decide to engage,you need to be sure you always use tor network to connect to any messenger account. Otherwise your IP address will be in server's logs. Public VPN services are not good enough, they can say they don't save logs but it could be a lie. For fast communication, its better set up your XMPP on your account page and you'll receive messages on market and can reply right in your jabber app. You still need to connect to your jabber account via tor network.

First you need to verify that you sent money to the correct deposit address. Open your monero wallet app and find data of deposit transaction. You need to know: - TransactionID - Deposit address - Secret viewkey When you have everything go to https://moneroexplorer.org/ Paste TxID in input and click Search. On the next page scroll down to Decode outputs/Prove sending. Paste Deposit address and secret viewkey, click Decode outputs. If you used correct data you'll see page with deposit address and XMR amount. Compare that deposit address is the same as in the order. If it's different, you sent money to wrong address. If you did everything right then you should text the support. Please give the staff PGP proof of the order, - TxID, deposit address and secret viewkey. Without any of that the support won't be able to help you.

Dark Matter is the first (and only) market to ever offer 2/3 XMR MultiSig. This is an extremely secure and anonymous method of conducting payments. Perhaps you have heard of Bitcoin MultiSig in the past. XMR MultiSig is a similar concept but more complicated. While the learning curve is steeper, the payoff is that it is, by far, the most secure and anonymous way to order items on the darkweb.

If your order is an Escrow or Multisig transaction, you can go to your order page and click "Raise Dispute." This freezes the auto finalization timer and brings the order into a dispute system which will let you engage with the vendor to solve the issue. It will also alert our staff members to review your order. In general, we encourage buyers and vendors to come to a resolution on disputes independently. Market staff, however, will be monitoring each and every dispute and so if a resolution cannot be made, you only need to ask for help from market staff. If your order was an FE order, you should still contact the vendor and attempt to find a resolution. Vendors that have FE earned that privilige by being historically trustworthy and reliable sellers and so they should be able to help you. If you are not able to reach a resolution with the vendor, you can open a support ticket and mention your situation to the staff. If your order was an escrow/multisig order that already finalized, you can attempt to speak with the vendor and/or talk with staff. That said, we cannot guarantee a resolution on orders that you have allowed to finalize. Some vendors don't like disputes because they think it can hurt their statistics. This is not the case on Dark Matter Market. if you can find a solution without market staff action, the dispute won't be shown the on vendor's or your profile page. As such, nothing intrinsically bad happens when you raise a dispute.